Take a look at what some of our previous clients had to say…
Had my follow up appointment on Monday at Eastside Dental and I was very pleased with the care I received and answers to my questions. I would recommend this practice for its helpfulness and attention.
Had a filling last week first class never felt a thing
Fantastic service - very helpful and descriptive!
Had my first appointment at Eastside today. I'm very nervous of any kind of medical appointment and absolutely hate having any kind of injection as they can lead to me fainting but both Dr. Chandini and Bethan were absolutely lovely and so patient with me whilst I had a tooth filled and shed a few tears on the way. The practice is lovely and modern and the reception staff are also really friendly and helpful both over the phone and in person. I went back to work singing their praises and would definitely recommend Eastside to everyone but definitely to anyone who is a bit scared of going to see a dentist .
Your welcomed from the moment you walk in & all staff are friendly. I would definitely recommend Eastside Dental Practice.
It's the best dental center of Wales and one of the best in UK, for our directly experience with them! We take great consideration and cure of our mouse so after a good selection we choose Eastside dental center.Raffaele Maddaloni-Aurora Cacialli-Domenico Maddaloni-Immacolata Maddaloni.
Had bad experience with dentist james crouch-baker.i have a bad molar needs root canal treatment which cant stop bleeding,this dentist decided to do nothing on the day,been seen8-10 minute,told me next time,sent me out to reception,i told the lady on reception,i still hope someone can do sth on my molar on that day. because it bleeds everyday quite bad,i said i can wait there until any dentist got cancellation,lady said thats fine,at 3pm, lady on the reception ringed me arranged 4pm appointment with james crouch-baker again after a cancellation.james was late for 15minutes,4:20pm passed me to a therapist.been waiting for more than 8hours from 8am to 4:20pm on the day ,my bad molar still didnt get any proper treatment ,it getting worst and swollen,painful the next few days .been told to write all the details by email to customer service,did so ,not hear any reply after one week.
Just wanted to say a massive thank you for having my sister Hamida to have work experience at your dental clinic. She thoroughly enjoyed herself and found the experience educational and exciting. Really appreciate all the support from the friendly staff in providing her with such a great experience !!Many thanks
I couldn't give any dentist a 5* rating because of my phobia about going to the dentist and needles. But having been with the practice a few years now, I can honestly say that I've not had any bad experiences and I now have no real concerns about attending. All the staff from receptionists through to dentists' are friendly and efficient and provide excellent customer service. Thanks.
Always friendly and even though I hate the dentist they make me feel at ease. Brilliant dentist
They are marvellous at this surgery, always so polite, helpful, and very understanding. Very professional in all aspects of practice. Love the colour scheme and decor, always looks so clean, toilets too. Only drawback for me is catching bus there, But that is Swansea Council fault, they need to cater better services for this side of town. But on a plus side the surgery staff go out of their way to accommodate your difficulties. And A Big Thank You to Wonderful James Crouch my treating dentist, for his genuine and kind caring nature and professionalism.
I would like to say how amazing this dental practice is! I had toothache all weekend and was in so much pain so soon at 8 am came this morning I phoned them and they were able to give me appointment this morning my tooth is now out and I am no longer in pain , also the staff are very pleasant and chatty make you feel at ease and very welcoming every time I go there !
Everything and everyone here are not only extremely professional but also so friendly and helpful. Reception desk is the best ever, they sure could teach a few Dr Surgery's how to treat their patients. Always a pleasure whether face to face or over the phone.Treatment was quick and painless, and everything clearly explained. Thank You Eastside!
Excellent staff very curtious . the dentists I have seen have all put me at ease .i used to be very nervous now I have no problems going what so ever
I had an emergency app on Friday at 2pm.Was a bit late getting to be seen but was sorted with Mark and a very good dental nurse.Thank you Eastside dental practice
A very modern, efficient and professional dental surgery.
From someone who USED to be petrified of the dentist.. and I've been a patient since I was a child, each time gets easier. They put you at ease, and are very patient. My youngest son is also a bit scared, and they are amazing with him! Top service, from beginning to end.
Great Dentists - Great service - keep you informed as to what they are doing and going to do. Importantly reduce the level of pain and help with all aspects of treatment.
Very professional and excellent service, would recommend to anyone who requires dental treatment.
Lovely n friendly staff, very professional in everything they do, always makes you welcome been with Eastside since I was very young and I can't fault the quality of service
Have to say they are amazing down here
Amazing service from start to finish - my dentist is simply the best. Explaining everything to me in a non jargon way whilst making sure I'm 100% comfortable. I've come to east side after not being registered with a dentist for a while and I was a little apprehensive - I came away with a plan of action, appointments booked and I'm one step closer to my perfect smile, Mix that in with friendly staff - a customer service manager that is keen to engage, and a modern surgery with pink chairs! I will never leave!
My don had done yesterday. The doctor was fantastic but the nurse was little bit not good helping because my son's tongue & lips hurt.
Me and my family been using Eastside for a while and have never had any problems with them. Recently, one of my teeth broke in half. Called them, not expecting to be seen for a week or so (experience with our last dentist when my 7 year old had an abscess), but was booked in the following day. Quick check and x-ray but it couldn't be saved so had to come out. Done there and then. Fantastic service!
As an individual who has only ever had difficult experiences with dentists, registering with one here in my new home of Swansea filled me with as much anxiety as you can quite imagine... Those feelings couldn't have been eased more incredibly however by the lovely Hannah and Chandini on my first visit, and both instilled a genuine motivation in me to improve my dental health. Rather than fear my next appointment, for the first time ever I'm even looking forward to it! Thank you girls :')
Jay James Waller
Myself and my three children are all patients here. Today my little boy had to have treatment. He was seen by a lovely lady Janine. I have to say she is one of the best dentists I've ever had the pleasure of seeing! She was kind, patient and explained everything to him as she was going to do it. She was very calming not only for Zachary but for us too as his parents.Thank you very much!
Last October I started my treatment with Mark Williams where I had the Inman Aligner fitted. The service I received was second to none. The professionalism I had from the dental practice was also superb! My results are life changing I'm over the moon! Highly recommended Anyone thinking of getting the Inman Aligner, you won't be disappointed!
Very friendly staff, the whole atmosphere was relaxed and welcoming.
I was seen via NHS emergency, it is a lovely clean dentist, with friendly helpful staff, The dentist i saw was very nice and caring to my nervous state!
I found the entire process friendly and professional.From booking the appointment with the friendly receptionist all the way to having work done by the dentist, I felt extremely comfortable and always impressed with the quality and finish. Thank you
Being very nervous and having to have a lot of work done. The care that was given to me by everyone was amazing. The dentist (Ollie) was so gental with me and sorted my smile out for me. The very best practice, I feel lucky to be on there books. 10/10.
Brilliant dentist I was very nervous but they are lovely and friendly.Would recommend them as 1st class service from the receptionists to dental nurses & dentists.
A fabulous dentist. Been with them as a family since they was in port Tennant. Since my daughter almost 5 was a wee baby with her first tooth haha! So calming professional and well manured staff. Front of house they are always friendly and happy to help. The dentists and dental nurses/assistants are also brilliant. On our last visit with my daughter Emily-mae the dentist was calm and tried to persuade her to have a hole filled but she is very stubborn and we didn't get it done but referred her and the appointment came through very quickly. They make me feel as ease as I too am a anxious patient. Overall brilliant always recommend them to my friends.
Originally started at this practice while in port tennent , love the new practice, love how your put at ease by all the staff! The kids love coming!!! I'm even looking forward to my scrap and polish in a few weeks!! Soo professional!! Wouldn't want to go anywhere else!!!
Fabulous, friendly, gentle and excellent staff,By now thought they might have absorbed the 50p debit/credit card charge instead of passing it on to the patient
My son is 9 and is very wary of the dentist. He saw a new last dentist so explained everything to him and put him at ease. We then had a tooth cleaning lesson from a lead nurse. Fantastic service!
Completely helped me overcome my fear and ill be visiting regularly! Fantastic people, service and genuine happy people in every room. Its fab
My two kids go to this dentist and they are great there!
Steven John Barnikel
Great staff from the dentists, nurses and reception all are friendly and kind, including our lovely grand daughter Hannah. My husband has had fantastic treatment here he has been really looked after. Thank you all, will definitely be visiting again.
Eastside Dental is the best dental practice I have ever visited, the staff and dentists are all very welcoming and cheerful which is a bonus because it makes you feel at ease. Big thanks to Mark and James for doing my dental treatment and whitening, I'm very happy!
Always a fantastic experience when visiting, my two year daughter loves to visit too! No stereotypical fear of the dentist will ever exist if you visit he Eastside Dental Team! All staff are 100% professional and friendly 100% of the time 🙂 highly recommend!
Eleanor Charlotte Richardson
I'm very nervous at the dentist and they made me feel very comfortable. Using the nurse service to let you know the best things to drink and eat and what to do is awesome as it taught me ALOT! Great dentist I wouldn't move again
After extensive dental work involving multiple appointments I can say that I've been treated courteously, promptly and professionally every time. Highly recommended.
Not been to a dentist in many years due to a bad experience as a child and the dentist mark has been amazing with me I've had to have 3 teeth removed and a scale which every time mark has been very patient with me. I'm not totally relaxed going there now but it's going in the right direction and this is all down to mark thank you so much
Excellent service every time we visit. Also I have had to phone for emergency appointment and they have always been able to fit me in. Would recommend them to anyone.
Mary Fieldsend Nicholas
From reception, to dental nurses, hygienist and dentist, the service is always second to none. But...I don't like the uniforms! The white trousers look smart and clean but the dentists tops are a wishy washy colour. I'm not sure if they used to be white but have been washed with a stray navy sock (!!) Or whether they're just a naff colour?! And we had a dental nurse last week that hadn't ironed her top. I know it seems picky but the place is spotless and the staff are amazing, seems sloppy and unprofessional and let's the practice down.Oh and a 50p charge for a debit card payment is harsh. You have to pay as you leave and you can't carry cash because you don't know what it's going to cost!!
Always friendly and there to help.. excellet service x
Lovely, friendly staff and always welcoming.The staff are always very patient and kind to my 2 menaces.
Best Dentist I have been to. Used to hate visiting the Dentist but everyone is so polite and friendly they make me feel at ease as soon as I walk in the door. 10 out of 10 Eastside dental
The dentists here have been amazing with both my kids and fiance, all 3 of who were terrified of dentists!! Now all 3 are at ease and no more panicing before appointments!! 🙂
Never felt more comfortable at a dentist
Great practice, friendly staff, very hygienic & affordable prices for the service you get. I would go anywhere else xx
Gemma Louise Williams
My daughter was petrified of having her first filling but the young lady who done her filling was lovely made my daughter so relaxed. They are all polite staff and glad we come here
This was the best dentist I've been to.The staff were friendly and polite.Dr Chandini Murali took my tooth out and it was the first time in my life I did not feel any pain.It also has a very relaxing atmosphere x
Took my son here today for the first time. Staff are so friendly and it's a lovely atmosphere there x
Been petrified of dentists for year's. East side were very accommodating of my needs and were gentle even during extraction.Dai iawn.Its a shame I'm an out of town patient.
Was in pain for the week and phoned them Thursday and booked me in straight away and everyone was so lovely
This is the best dental care in swansea Very friendly people High professional doctors and nurses Thanks you for the great work you do Thanks Davies again
I am not a very good patient as I am so nervous and anxious visiting the dentist, due to an experience I had as a child. However I can only say how very pleasant and helpful all the staff are from the reception through to the dentist. Rupert the dentist is so patient and understanding. Thank you for removing a very painful jaw tooth. And putting me at my ease and putting up with me. X
Lovely receptionists hence the 2 stars. After that things go downhill. I get the feeling there is a 2 tier.service. sadly I am an NHS patient and find the dentist condescending and bordering on rude.
Amazing, caring ,understanding. Thank you for the excellent care you gave my elderly mother today
Very professional. They have cured my fear of dentists.
Thank you to Dr. Chandini Murali for sorting my toothache out and starting my root canal this evening and also to her assistant for holding my hand while having the injection I am very grateful 🙂 i am a very nervous and anxious patient to see a dentist so thank you for being so patient and talking me through what you was doing even though I was very anxious and you made me feel a lot less stressed about the treatment I need next. Also the reception staff were amazing and very helpful 🙂
i was very nervours going but they carmed me down reashured me i will be fine and true to they words they sorted me out fantastic dentist recomend to any one
Such a lovely clinic,everyone is so friendly and nice, I visited today and felt comfortable from the second I walked through the door. It's nice to see a modern and fresh looking dental practice, I will be back again.
Alana J Davies
I'm a very nervous adult who has been frightened to visit the dentist from a small child. I recently joined the practice and can say that Dr James Crouch- Baker was wonderful with me.He was very kind and understanding, explaining everything of the procedure as he went along... and letting me know I could have a break at anytime. I have now got a natural smile, which is priceless and am no longer scared to visit him. I am so relieved that now I can go to the dentist totally calm and not get into a state before arriving as know I will be treated with compassion and care.
Sian Aluna Andrew
Just finished treatment... really good job, thanks Rupert.... really tidy work, def worth paying the extra for a white filling! Good service from start to finish.. always is. Thanks
Superb dentist. So caring and helpful.
What a brilliant staff team!!! They Always give an a first class service!!!
Brilliant professional service .. rang this morning for emergency appointment as I wasn't a patient and was seen this afternoon ..
Stuart TinTin Evans
Faultless...professional, friendly, smart, down to earth and welcoming. From the beautiful ladies at the desk, to the manager and dentist at the back really couldn't have felt more at ease. Travelling 480 miles roundtrip to return for follow up for a dentist and practice you trust really says it all!Thank you!
Doing a good job so far just joined more appointments to come. Friendly staff my dentist is thorough I recommend them. Better than my old dentist by far!!! 🙂 Thanks.
Having had horrendous treatments with another dentist before Christmas, I was petrified to say the least. On my first appointment here in February, I was super impressed with the level of hygiene, the efficiency of the staff on reception and Charlie, the Dentist who gave me my check up completely put me at ease. He removed a back tooth for me yesterday and despite my severe nervousness, he was amazing. It's never a pleasant experience, but it went without a hitch...painless and with no complications. I can't praise him or the practice highly enough.
Brilliant dentist staff so lovely here always friendly always happy to help
Visited the dentist today for a root canal filling!! Dr Euros jones and Hannah Watkins were so professional and more importantly were friendly and kind!! Thank you both for making my appointment relaxed.
Thanks to ollie. For seeing me down the stairs ok.:-)
Very nice new building,easy parking,nice staff,great dentists,all round very professional set up. Any chance of a ticket in your box to watch the super Swans!
Really impressive , the staff are wonderful - on receptions and the dentists themselves x