Just some of our lovely patient feedback.
It is easy to make an appointment and you do not have to wait around for long when arriving for the appointment. The opening hours are better than other dentists offer.The staff are always friendly and helpful.I have been a regular patient at Eastside for about 8 years now and I would not go anywhere else. I get reminders for appointments by SMS and email.Last week I had to postpone an appointment and the new appointment was booked immediately.10/10 for service.
Great Practice,Many thanx to Mark williams for the recent work!!!
Had a tooth extraction last week .Chandini was very friendly and capable. Despite it being a potentially difficult extraction due to it being broken below the gum line she carried out the procedure quickly and carefully. All good !
Excellent service as always!
Reception staff polite and helpful. Pain free dentistry
The team of Dentist and staff care for you to keep your Teeth Perfect Georgina Lewis
Excellent service, very professional staff.
All round excellent service and treatment.
Excellent service, fantastic staff. Always a friendly welcome from the reception staff and dentists on every visit. Very clean and modern practice too. Highly recommend Eastside Dental.
The cleanliness, the staff and dentists are very friendly and polite
A regular customer.. I rang to ask if I could have an emergency appointment as I was in pain with a dental abscess .. despite there being non available David did all that he could to help me .. and I was seen later that same day .. so grateful to him .. thank you all.. always excellent Karen
Had to have my tooth out here today, which I was dreading. The dentist who saw me and his assistant were both lovely, patient and very understanding. Would definitely recommend this practice to anyone. Well done and thank you guys, very much appreciated x
They always try and get you in ASAP, friendly helpful staff and reasonable prices very happy with the service
I had a problem while on holiday, phoned on Monday and seen Tuesday, great service and still the best reception staff I have ever had to deal with Thanks again
Great practice , fantastic caring friendly staff.
Been with them since before they moved. Called at 8am as I pulled an old filling out while flossing (my teeth not dancing with the kids...). As I was traveling to France the next day they were able to fit me in at 2pm to replace it. 3 days later and it feels better than before. 5
Great service all round! Thanks to everyone.
My husband & I have been patients for many years and continue to be impressed with the friendly, efficient service we always receive, from the moment we cross the threshold to the time we leave.Thank you for the many years of excellent care we have received at premises past & present.
Excellent care and treatment. Highly recommend a visit if you are nervous of the dentist; everyone makes you feel at ease, especially Mark and Oliver.
Great service, friendly staff and very clean environment
Excellent service yet again!
Ive been going to Eastside for about 10 years. I wouldnt go anywhere else.
It is very unusual for me to look forward to having a dental appointment. However this is the case with Eastside Dental, much to their credit is the very pleasant and friendly reception on arrival. The very friendly and professional staff make you feel valued with the dental nurses making the experience feel far less daunting.
Always great!! Lots of helpful advice and brilliant dental care given! Reception staff are always happy and polite to.. best dentist Ive ever been to.
Excellent treatment from friendly people!I've been a patient (NHS) for around 10 years, long before they moved to Langdon Road, and I've always been happy with the treatment I received.However, I recently had a filling drop out and was amazed that I could be seen within hours although I was not able to get there so quickly!I was seen the following day at my request by Chandini Murali who was absolutely fantastic and completed the treatment on that visit in a friendly and professional manner. I think she is now my favourite dentist at the practice.The reception staff were pleasant and helpful as always, apart from the fact that it's a dentist then it is almost a pleasure to come here :)Having read some reviews that talk of a "two tier" system then I have to say that has not been my experience and as an NHS patient I have received outstanding service from Eastside.
My recent visit was up to the normal standard, ie excellent. Friendly faces to great you and also from the dentist and her helper. All in all a good visit.
Im not a fan of the dentist but i have recently change to Eastside Dental, I can't thank them enough for making me feel at ease and also for their professionalism with dealing with their patients.
Wonderful treatment and as always a warm welcome from the reception team.
Ive been with this practice for many many years. Everything about them is brilliant both my husband I use this dental,practice and are amazed by the way the staff deal with you from the moment you step into the surgery everyone is so helpful. Every dentist and assistant Ive seen over the years are brilliant and so good at putting you at ease. Their professionalism and knowledge is second to none and I always feel in safe hands. Ive never had to complain about a single thing. Yes Im truly delighted with the service I always receive.
Excellent friendly service. We were seen exactly at the time of our sppointments.
Brilliant service! No waiting around always seen straight away. Had a wisdom tooth out and was only in there 10 minutes and no pain, very impressed!
As always , a very friendly atmosphere .Greeted with a smile nothing is to much trouble for the staff .The dentist always courteous , will be recommending SA1 Eastside to family and friends.
Having been up all night with tooth ache I phoned and was offered a morning appointment unfortunately I was on my back from Liverpool but no problem I was given and early evening one to accommodate my train arrival. The dentist quickly diagnosed...the wisdom tooth had to come out...which was quick and painless prescribed antibiotics for the infection. Both dentist and dental nurse were very friendly, supportive and efficient!
Been using Eastside for years now . Can't fault them. Always very professional and efficient.
Amazing customer service and excellent dentist. Would recommend to anyone.
The customer service the staff gives out is truly 5 star and more! Everyone is so helpful and so comforting! Highly recommend!!!
Brilliant dentists at this practice very friendly and accommodating highly recommend Xxx
I have been a patient with Eastside Dental for nearly 10 years, and cannot recommend them highly enough.I have had quite a few dental dramas - but Eastside have been there to guide me through in a patient, calming practical way.Their professionalism is greatly appreciated by my family.
What a pleasure it is to visit this dental practise. Each time we have been there we are greeted by friendly helpful people, from the receptionists to all the dental practitioners. Whether you are a patient of theirs or not they always have a pleasant word for all. The treatment room which I am shown into is bright, airy and immaculately clean.I would and have recommended this practice to friends and have no reservations about doing so.I never thought I would say I enjoy going to a dentist, but, I do (this practise).
The staff at Eastside Dental always provide a friendly ,helpful and professional experience from the reception desk to the dentist's chair! Will be seeing you all in March.
I attended with my wife,daughter and grandson . Excellent friendly and professional service from reception to the dental surgeon. Would definitely recommend Eastside Dental to anyone for their dental needs !
There is always a friendly welcome from all of the staff when you attend Eastside Dental. The dentists train for 5 years but it is the extra kindness, care and consideration that they show that makes the experience of going to a dentist not as bad as it could be, even when having a filling or tooth out. The staff are extremely efficient and patient in arranging appointments etc and cannot do enough to help. We cannot speak too highly of them.
Fantastic practice! I have been registered for several years and really like the new modern facilities. Free parking to rear. I have now registered my children 5&3 yrs here also and they have been 3 times already, they love the dentist who makes them feel so comfortable. They lie in the chair themselves and happily have instruments put in their mouths! The practice is really keen on promoting maintenance of teeth routines at home and educating on best practice.
I highly recommend Eastside all staff are professional and friendly, no dentist phobias, and Dr Williams is a top class dentist
I cant fault anything about my appointment on Friday. Everyone who saw to me were efficient, professional and very friendly. Highly recommended.
They shock me with thier helpfullness. Eastside Dental is an absolutly fabulous team of people. from the front desk to the dental staff, they are always, welcoming pleasant and very very helpfulWhat can I say, Brilliant, Brilliant Brilliant!!!. from the second you walk in, you are greeted with a smile and such helpfullness. they are a fantastic team of people. the dental surgeries are even pleasant. on every occasion I have gone to the dentist, no matter what nurse or dentist you see, they are always supportive and pleasant and put you at ease. They make it an experience to remember for all the right reasons. Thankyou all.. what a lovely practise
very courteous and efficient treatment by all members of the staff
All staff are friendly/ helpful. Really pleased with treatment / care I received. I was clearly given options with costings in a treatment plan with timescales. Nigel Evans was honest about his prices which was reassuring and has encouraged me to return for further treatment- most appreciated and thank you.
A great practice , I can honestly recommended Eastside Dental.
My dentist Mr Williams is great. All of the staff and very friendly and professional. I love this dentists
Ive got a dental phobia but they were great
Went for consultation today, it can be quite daunting going to a dentist and not sure what to expect in terms of price & service. East side dental beat all expectations, affordable to just about anyone & friendly professional staff! Highly recommend!
Very friendly and professional service. Never waiting too long to be seen, and only necessary work done.
Had my follow up appointment on Monday at Eastside Dental and I was very pleased with the care I received and answers to my questions. I would recommend this practice for its helpfulness and attention.
Had a filling last week first class never felt a thing
Fantastic service - very helpful and descriptive!
Had my first appointment at Eastside today. I'm very nervous of any kind of medical appointment and absolutely hate having any kind of injection as they can lead to me fainting but both Dr. Chandini and Bethan were absolutely lovely and so patient with me whilst I had a tooth filled and shed a few tears on the way. The practice is lovely and modern and the reception staff are also really friendly and helpful both over the phone and in person. I went back to work singing their praises and would definitely recommend Eastside to everyone but definitely to anyone who is a bit scared of going to see a dentist .
Your welcomed from the moment you walk in & all staff are friendly. I would definitely recommend Eastside Dental Practice.
It's the best dental center of Wales and one of the best in UK, for our directly experience with them! We take great consideration and cure of our mouse so after a good selection we choose Eastside dental center.Raffaele Maddaloni-Aurora Cacialli-Domenico Maddaloni-Immacolata Maddaloni.
Had bad experience with dentist james crouch-baker.i have a bad molar needs root canal treatment which cant stop bleeding,this dentist decided to do nothing on the day,been seen8-10 minute,told me next time,sent me out to reception,i told the lady on reception,i still hope someone can do sth on my molar on that day. because it bleeds everyday quite bad,i said i can wait there until any dentist got cancellation,lady said thats fine,at 3pm, lady on the reception ringed me arranged 4pm appointment with james crouch-baker again after a cancellation.james was late for 15minutes,4:20pm passed me to a therapist.been waiting for more than 8hours from 8am to 4:20pm on the day ,my bad molar still didnt get any proper treatment ,it getting worst and swollen,painful the next few days .been told to write all the details by email to customer service,did so ,not hear any reply after one week.
Just wanted to say a massive thank you for having my sister Hamida to have work experience at your dental clinic. She thoroughly enjoyed herself and found the experience educational and exciting. Really appreciate all the support from the friendly staff in providing her with such a great experience !!Many thanks
I couldn't give any dentist a 5* rating because of my phobia about going to the dentist and needles. But having been with the practice a few years now, I can honestly say that I've not had any bad experiences and I now have no real concerns about attending. All the staff from receptionists through to dentists' are friendly and efficient and provide excellent customer service. Thanks.
Always friendly and even though I hate the dentist they make me feel at ease. Brilliant dentist
They are marvellous at this surgery, always so polite, helpful, and very understanding. Very professional in all aspects of practice. Love the colour scheme and decor, always looks so clean, toilets too. Only drawback for me is catching bus there, But that is Swansea Council fault, they need to cater better services for this side of town. But on a plus side the surgery staff go out of their way to accommodate your difficulties. And A Big Thank You to Wonderful James Crouch my treating dentist, for his genuine and kind caring nature and professionalism.
I would like to say how amazing this dental practice is! I had toothache all weekend and was in so much pain so soon at 8 am came this morning I phoned them and they were able to give me appointment this morning my tooth is now out and I am no longer in pain , also the staff are very pleasant and chatty make you feel at ease and very welcoming every time I go there !
Everything and everyone here are not only extremely professional but also so friendly and helpful. Reception desk is the best ever, they sure could teach a few Dr Surgery's how to treat their patients. Always a pleasure whether face to face or over the phone.Treatment was quick and painless, and everything clearly explained. Thank You Eastside!
Excellent staff very curtious . the dentists I have seen have all put me at ease .i used to be very nervous now I have no problems going what so ever
I had an emergency app on Friday at 2pm.Was a bit late getting to be seen but was sorted with Mark and a very good dental nurse.Thank you Eastside dental practice
A very modern, efficient and professional dental surgery.
From someone who USED to be petrified of the dentist.. and I've been a patient since I was a child, each time gets easier. They put you at ease, and are very patient. My youngest son is also a bit scared, and they are amazing with him! Top service, from beginning to end.
Great Dentists - Great service - keep you informed as to what they are doing and going to do. Importantly reduce the level of pain and help with all aspects of treatment.
Very professional and excellent service, would recommend to anyone who requires dental treatment.
Lovely n friendly staff, very professional in everything they do, always makes you welcome been with Eastside since I was very young and I can't fault the quality of service
Have to say they are amazing down here
Amazing service from start to finish - my dentist is simply the best. Explaining everything to me in a non jargon way whilst making sure I'm 100% comfortable. I've come to east side after not being registered with a dentist for a while and I was a little apprehensive - I came away with a plan of action, appointments booked and I'm one step closer to my perfect smile, Mix that in with friendly staff - a customer service manager that is keen to engage, and a modern surgery with pink chairs! I will never leave!
My don had done yesterday. The doctor was fantastic but the nurse was little bit not good helping because my son's tongue & lips hurt.
As an individual who has only ever had difficult experiences with dentists, registering with one here in my new home of Swansea filled me with as much anxiety as you can quite imagine... Those feelings couldn't have been eased more incredibly however by the lovely Hannah and Chandini on my first visit, and both instilled a genuine motivation in me to improve my dental health. Rather than fear my next appointment, for the first time ever I'm even looking forward to it! Thank you girls :')
Myself and my three children are all patients here. Today my little boy had to have treatment. He was seen by a lovely lady Janine. I have to say she is one of the best dentists I've ever had the pleasure of seeing! She was kind, patient and explained everything to him as she was going to do it. She was very calming not only for Zachary but for us too as his parents.Thank you very much!
Last October I started my treatment with Mark Williams where I had the Inman Aligner fitted. The service I received was second to none. The professionalism I had from the dental practice was also superb! My results are life changing I'm over the moon! Highly recommended Anyone thinking of getting the Inman Aligner, you won't be disappointed!
Very friendly staff, the whole atmosphere was relaxed and welcoming.
I found the entire process friendly and professional.From booking the appointment with the friendly receptionist all the way to having work done by the dentist, I felt extremely comfortable and always impressed with the quality and finish. Thank you
Being very nervous and having to have a lot of work done. The care that was given to me by everyone was amazing. The dentist (Ollie) was so gental with me and sorted my smile out for me. The very best practice, I feel lucky to be on there books. 10/10.
Brilliant dentist I was very nervous but they are lovely and friendly.Would recommend them as 1st class service from the receptionists to dental nurses & dentists.
Originally started at this practice while in port tennent , love the new practice, love how your put at ease by all the staff! The kids love coming!!! I'm even looking forward to my scrap and polish in a few weeks!! Soo professional!! Wouldn't want to go anywhere else!!!
Fabulous, friendly, gentle and excellent staff,By now thought they might have absorbed the 50p debit/credit card charge instead of passing it on to the patient
My son is 9 and is very wary of the dentist. He saw a new last dentist so explained everything to him and put him at ease. We then had a tooth cleaning lesson from a lead nurse. Fantastic service!
Completely helped me overcome my fear and ill be visiting regularly! Fantastic people, service and genuine happy people in every room. Its fab
My two kids go to this dentist and they are great there!
Great staff from the dentists, nurses and reception all are friendly and kind, including our lovely grand daughter Hannah. My husband has had fantastic treatment here he has been really looked after. Thank you all, will definitely be visiting again.
Eastside Dental is the best dental practice I have ever visited, the staff and dentists are all very welcoming and cheerful which is a bonus because it makes you feel at ease. Big thanks to Mark and James for doing my dental treatment and whitening, I'm very happy!
Always a fantastic experience when visiting, my two year daughter loves to visit too! No stereotypical fear of the dentist will ever exist if you visit he Eastside Dental Team! All staff are 100% professional and friendly 100% of the time 🙂 highly recommend!
I'm very nervous at the dentist and they made me feel very comfortable. Using the nurse service to let you know the best things to drink and eat and what to do is awesome as it taught me ALOT! Great dentist I wouldn't move again
Not been to a dentist in many years due to a bad experience as a child and the dentist mark has been amazing with me I've had to have 3 teeth removed and a scale which every time mark has been very patient with me. I'm not totally relaxed going there now but it's going in the right direction and this is all down to mark thank you so much
Excellent service every time we visit. Also I have had to phone for emergency appointment and they have always been able to fit me in. Would recommend them to anyone.
From reception, to dental nurses, hygienist and dentist, the service is always second to none. But...I don't like the uniforms! The white trousers look smart and clean but the dentists tops are a wishy washy colour. I'm not sure if they used to be white but have been washed with a stray navy sock (!!) Or whether they're just a naff colour?! And we had a dental nurse last week that hadn't ironed her top. I know it seems picky but the place is spotless and the staff are amazing, seems sloppy and unprofessional and let's the practice down.Oh and a 50p charge for a debit card payment is harsh. You have to pay as you leave and you can't carry cash because you don't know what it's going to cost!!
Always friendly and there to help.. excellet service x
Lovely, friendly staff and always welcoming.The staff are always very patient and kind to my 2 menaces.
Best Dentist I have been to. Used to hate visiting the Dentist but everyone is so polite and friendly they make me feel at ease as soon as I walk in the door. 10 out of 10 Eastside dental
The dentists here have been amazing with both my kids and fiance, all 3 of who were terrified of dentists!! Now all 3 are at ease and no more panicing before appointments!! 🙂
Never felt more comfortable at a dentist
Great practice, friendly staff, very hygienic & affordable prices for the service you get. I would go anywhere else xx
My daughter was petrified of having her first filling but the young lady who done her filling was lovely made my daughter so relaxed. They are all polite staff and glad we come here
This was the best dentist I've been to.The staff were friendly and polite.Dr Chandini Murali took my tooth out and it was the first time in my life I did not feel any pain.It also has a very relaxing atmosphere x
Been petrified of dentists for year's. East side were very accommodating of my needs and were gentle even during extraction.Dai iawn.Its a shame I'm an out of town patient.
Was in pain for the week and phoned them Thursday and booked me in straight away and everyone was so lovely
This is the best dental care in swansea Very friendly people High professional doctors and nurses Thanks you for the great work you do Thanks Davies again
I am not a very good patient as I am so nervous and anxious visiting the dentist, due to an experience I had as a child. However I can only say how very pleasant and helpful all the staff are from the reception through to the dentist. Rupert the dentist is so patient and understanding. Thank you for removing a very painful jaw tooth. And putting me at my ease and putting up with me. X
Lovely receptionists hence the 2 stars. After that things go downhill. I get the feeling there is a 2 tier.service. sadly I am an NHS patient and find the dentist condescending and bordering on rude.
Amazing, caring ,understanding. Thank you for the excellent care you gave my elderly mother today
Very professional. They have cured my fear of dentists.
Thank you to Dr. Chandini Murali for sorting my toothache out and starting my root canal this evening and also to her assistant for holding my hand while having the injection I am very grateful 🙂 i am a very nervous and anxious patient to see a dentist so thank you for being so patient and talking me through what you was doing even though I was very anxious and you made me feel a lot less stressed about the treatment I need next. Also the reception staff were amazing and very helpful 🙂
i was very nervours going but they carmed me down reashured me i will be fine and true to they words they sorted me out fantastic dentist recomend to any one
Such a lovely clinic,everyone is so friendly and nice, I visited today and felt comfortable from the second I walked through the door. It's nice to see a modern and fresh looking dental practice, I will be back again.
I'm a very nervous adult who has been frightened to visit the dentist from a small child. I recently joined the practice and can say that Dr James Crouch- Baker was wonderful with me.He was very kind and understanding, explaining everything of the procedure as he went along... and letting me know I could have a break at anytime. I have now got a natural smile, which is priceless and am no longer scared to visit him. I am so relieved that now I can go to the dentist totally calm and not get into a state before arriving as know I will be treated with compassion and care.
Just finished treatment... really good job, thanks Rupert.... really tidy work, def worth paying the extra for a white filling! Good service from start to finish.. always is. Thanks
Superb dentist. So caring and helpful.
Faultless...professional, friendly, smart, down to earth and welcoming. From the beautiful ladies at the desk, to the manager and dentist at the back really couldn't have felt more at ease. Travelling 480 miles roundtrip to return for follow up for a dentist and practice you trust really says it all!Thank you!
Doing a good job so far just joined more appointments to come. Friendly staff my dentist is thorough I recommend them. Better than my old dentist by far!!! 🙂 Thanks.
As a person who always dreaded the visit to the dentist, I can honestly say this is a practise that puts you at ease from the moment you walk in the door. All the staff are friendly and helpful.I have required a number of procedures during the years I have been with them and every dentist I have seen has made sure I am at ease and comfortable during each stage of the procedure, making them as pain free as possible. Even the dreaded root canal.
Having had horrendous treatments with another dentist before Christmas, I was petrified to say the least. On my first appointment here in February, I was super impressed with the level of hygiene, the efficiency of the staff on reception and Charlie, the Dentist who gave me my check up completely put me at ease. He removed a back tooth for me yesterday and despite my severe nervousness, he was amazing. It's never a pleasant experience, but it went without a hitch...painless and with no complications. I can't praise him or the practice highly enough.
Brilliant dentist staff so lovely here always friendly always happy to help
Visited the dentist today for a root canal filling!! Dr Euros jones and Hannah Watkins were so professional and more importantly were friendly and kind!! Thank you both for making my appointment relaxed.
Thanks to ollie. For seeing me down the stairs ok.:-)
Excellent service and care by all the staff at Eastside!
Very nice new building,easy parking,nice staff,great dentists,all round very professional set up. Any chance of a ticket in your box to watch the super Swans!
Really impressive , the staff are wonderful - on receptions and the dentists themselves x